Comments on: Q&A With Marcel Lebrun – Part One: Radian6′s New Features http://davefleet.com/2009/03/marcel-lebrun-radian6-features/ Exploring the intersection of communications, marketing and social media Wed, 23 May 2012 09:47:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Marcel LeBrun http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-77720 Marcel LeBrun Fri, 05 Feb 2010 14:08:07 +0000 http://davefleet.com/?p=1011#comment-77720 Hi Salim, Yes, you can. We cover Brazilian sites and support the Portuguese language. Cheers, Marcel Hi Salim,
Yes, you can. We cover Brazilian sites and support the Portuguese language.
Cheers,
Marcel

]]> By: Salim M http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-77706 Salim M Fri, 05 Feb 2010 12:08:53 +0000 http://davefleet.com/?p=1011#comment-77706 Anybody knows if it is possible to use Radian6 in Brazil? Do they scan the Brazilian sites and sources? Anybody knows if it is possible to use Radian6 in Brazil? Do they scan the Brazilian sites and sources?

]]> By: Social Media Monitoring Comparison: Scout Labs vs. Radian6 | Social Media Explorer http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-32735 Social Media Monitoring Comparison: Scout Labs vs. Radian6 | Social Media Explorer Mon, 13 Apr 2009 10:01:34 +0000 http://davefleet.com/?p=1011#comment-32735 [...] Q&A; With Marcel Lebrun - Part One: Radian6’s New Features (davefleet.com) [...] [...] Q&A; With Marcel Lebrun – Part One: Radian6’s New Features (davefleet.com) [...]

]]> By: JDEbberly (J D Ebberly) http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28805 JDEbberly (J D Ebberly) Mon, 09 Mar 2009 19:55:23 +0000 http://davefleet.com/?p=1011#comment-28805 <strong>Twitter Comment</strong> <a href="http://twitter.com/JDEbberly" title="Twitter Comment" rel="nofollow"> <div title="JDEbberly (J D Ebberly)" style="float:left;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://davefleet.com/wp-content/plugins/chatcatcher/picbg.jpg) no-repeat top;cursor:hand;"> </div> <div title="JDEbberly (J D Ebberly)" style="float:left;margin-left:-70px;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://purl.org/net/spiurl/JDEbberly) no-repeat top;cursor:hand;"> </div> </a> Q&A With Marcel Lebrun - Part One: Radian6’s New Features [DaveFleet.com] - [link to post]<br /><br /> - Posted using Chat Catcher Twitter Comment


Q&A With Marcel Lebrun – Part One: Radian6’s New Features [DaveFleet.com] – [link to post]

– Posted using Chat Catcher

]]> By: smartselling (markpk) http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28590 smartselling (markpk) Sat, 07 Mar 2009 06:44:24 +0000 http://davefleet.com/?p=1011#comment-28590 <strong>Twitter Comment</strong> <a href="http://twitter.com/smartselling" title="Twitter Comment" rel="nofollow"> <div title="smartselling (markpk)" style="float:left;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://davefleet.com/wp-content/plugins/chatcatcher/picbg.jpg) no-repeat top;cursor:hand;"> </div> <div title="smartselling (markpk)" style="float:left;margin-left:-70px;margin-right:10px;padding:0;width:60px;height:60px;background:url(http://purl.org/net/spiurl/smartselling) no-repeat top;cursor:hand;"> </div> </a> Really interesting interview with Radian6 CEO - [link to post] - source tagging sounds very very interesting<br /><br /> - Posted using Chat Catcher Twitter Comment


Really interesting interview with Radian6 CEO – [link to post] – source tagging sounds very very interesting

– Posted using Chat Catcher

]]> By: Marcel LeBrun http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28526 Marcel LeBrun Fri, 06 Mar 2009 15:04:24 +0000 http://davefleet.com/?p=1011#comment-28526 My apologies, Italo. Your request was a reasonable one. Thank you for bringing this to my attention. I have sent you a screenshot. Regards, Marcel My apologies, Italo. Your request was a reasonable one. Thank you for bringing this to my attention. I have sent you a screenshot.
Regards,
Marcel

]]> By: Q&A With Marcel Lebrun - Part Two: Radian6 And The Marketplace | davefleet.com http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28522 Q&A With Marcel Lebrun - Part Two: Radian6 And The Marketplace | davefleet.com Fri, 06 Mar 2009 14:29:53 +0000 http://davefleet.com/?p=1011#comment-28522 [...] davefleet.com Exploring the intersection of communications, marketing and social media Skip to content AboutContactPitching Tips « Q&A With Marcel Lebrun - Part One: Radian6’s New Features [...] [...] davefleet.com Exploring the intersection of communications, marketing and social media Skip to content AboutContactPitching Tips « Q&A With Marcel Lebrun – Part One: Radian6’s New Features [...]

]]> By: Italo Vignoli http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28495 Italo Vignoli Fri, 06 Mar 2009 09:11:23 +0000 http://davefleet.com/?p=1011#comment-28495 Dear Marcel, I replied immediately to the second email, explaining that I had a very urgent need because on Tuesday - March 3, 2009 - I had a presentation to a prospect and I wanted to show at least a screenshot of the dashboard (or whatever you call it). Then I would be happy to go through the demo, because I want to know about your monitoring solution, understand the pricing, etcetera. I am sure that you already have a screenshot of your dashboard, because I have seen thumbnails of it scattered on the net. How much does it take to send a screenshot by email? Let's say 30 seconds if it is already on your hard disk, one minute if you have to search it on your intranet, two minutes if you have to make it on purpose? As you know, 2009 is not a great year, and opportunities do not come very often (at least in Italy). I understand that you have many, and you can even turn down one of them for not sending a simple screenshot (Andy has received my email, because he has just replied to it... without the screenshot). Sorry, the opportunity it's gone, and I had to find a different way to present a measurement solution to my prospect. Of course, I'm going with that solution now. Always open to receive the screenshot, or a presentation, or whatever I can use to present your product my way, not your way. Sorry, in this case I am the prospect, and you have to fulfil my need. Your solution might be the best in the universe, and it probably is, but if your client service sucks it's going to be darn difficult to convince clients outside the States to use it. Perhaps is your choice... Perhaps you don't know and understand Europe... Always open to discuss, after I've got my screenshot (or presentation, or whatever). Ciao, Italo Dear Marcel,

I replied immediately to the second email, explaining that I had a very urgent need because on Tuesday – March 3, 2009 – I had a presentation to a prospect and I wanted to show at least a screenshot of the dashboard (or whatever you call it). Then I would be happy to go through the demo, because I want to know about your monitoring solution, understand the pricing, etcetera.

I am sure that you already have a screenshot of your dashboard, because I have seen thumbnails of it scattered on the net. How much does it take to send a screenshot by email? Let’s say 30 seconds if it is already on your hard disk, one minute if you have to search it on your intranet, two minutes if you have to make it on purpose?

As you know, 2009 is not a great year, and opportunities do not come very often (at least in Italy). I understand that you have many, and you can even turn down one of them for not sending a simple screenshot (Andy has received my email, because he has just replied to it… without the screenshot).

Sorry, the opportunity it’s gone, and I had to find a different way to present a measurement solution to my prospect. Of course, I’m going with that solution now.

Always open to receive the screenshot, or a presentation, or whatever I can use to present your product my way, not your way. Sorry, in this case I am the prospect, and you have to fulfil my need.

Your solution might be the best in the universe, and it probably is, but if your client service sucks it’s going to be darn difficult to convince clients outside the States to use it. Perhaps is your choice… Perhaps you don’t know and understand Europe… Always open to discuss, after I’ve got my screenshot (or presentation, or whatever).

Ciao, Italo

]]> By: Marcel LeBrun http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28458 Marcel LeBrun Fri, 06 Mar 2009 00:20:24 +0000 http://davefleet.com/?p=1011#comment-28458 Hi Italo, I just checked our system and I do see that someone sent you an email Monday morning shortly after 8AM EST (2PM CET). Perhaps we have the wrong contact info for you? I will reach out directly and see if we can connect. My apologies for any inconvenience. Regards, Marcel Hi Italo,
I just checked our system and I do see that someone sent you an email Monday morning shortly after 8AM EST (2PM CET). Perhaps we have the wrong contact info for you? I will reach out directly and see if we can connect. My apologies for any inconvenience.
Regards,
Marcel

]]> By: Italo Vignoli http://davefleet.com/2009/03/marcel-lebrun-radian6-features/comment-page-1/#comment-28452 Italo Vignoli Thu, 05 Mar 2009 23:07:22 +0000 http://davefleet.com/?p=1011#comment-28452 I'm sure that Radian is an interesting technology, but it will become even better when their people will reply to email in a reasonable timeframe, which today is less than 24 hours. Still waiting an answer since Monday afternoon CET... Opportunity is gone. I’m sure that Radian is an interesting technology, but it will become even better when their people will reply to email in a reasonable timeframe, which today is less than 24 hours. Still waiting an answer since Monday afternoon CET… Opportunity is gone.

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