Comments on: One Person Does Not Equal “Everyone”

By: Erin Bury

Erin Bury — Mon, 20 Jul 2009 19:13:08 +0000

I love that line – “direct feedback is one of the most powerful benefits of social media.” Here you talk about it in terms of negative comments (and I agree – hearing what people would like to see improve is so valuable) but it also works in terms of positive comments. There’s nothing better than hearing from people that your product/service/event rocks – it means you’re doing something right. I feel like people are hesitant to pat themselves on the back for a job well done, and instead focus on the things they could have done differently.
So I agree – pay attention to the negative comments or criticisms, and react when you feel it’s appropriate. But also pay attention to the positive feedback, and take a moment to savour it!

By: CathyWebSavvyPR (Cathy Larkin)

CathyWebSavvyPR (Cathy Larkin) — Sat, 18 Jul 2009 02:45:20 +0000

Twitter Comment

@davefleet oops! caught me, I was being lazy & didn't read it, I will do so now. A friend was saying "I write short posts 'cos that's what..

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By: CathyWebSavvyPR (Cathy Larkin)

CathyWebSavvyPR (Cathy Larkin) — Sat, 18 Jul 2009 02:44:20 +0000

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@davefleet cont'd I like, whenhe week before, a group was giving mixed answer to that some liking short, some like in more in depth. ...

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By: CathyWebSavvyPR (Cathy Larkin)

CathyWebSavvyPR (Cathy Larkin) — Sat, 18 Jul 2009 02:43:20 +0000

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@davefleet I try to write both, as I think both have value and both appeal to a different audience segment

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By: CathyWebSavvyPR (Cathy Larkin)

CathyWebSavvyPR (Cathy Larkin) — Fri, 17 Jul 2009 23:36:20 +0000

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@davefleet that goes along with - it is dangerous to assume that your preferences are your customers preferences

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By: steve_dodd (Steve Dodd)

steve_dodd (Steve Dodd) — Fri, 17 Jul 2009 23:31:20 +0000

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RT @Terry_Foster: RT @davefleet In social media, one person does not equal “everyone”: [link to post]

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By: katymturner (Katherine Turner)

katymturner (Katherine Turner) — Fri, 17 Jul 2009 23:25:20 +0000

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RT @davefleet: Remember: In social media, one person does not equal “everyone”: [link to post]

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By: CathyWebSavvyPR (Cathy Larkin)

CathyWebSavvyPR (Cathy Larkin) — Fri, 17 Jul 2009 23:21:21 +0000

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RT @davefleet Remember: In social media, one person does not equal “everyone”: [link to post] [good post esp 4 small biz]

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By: terry_foster (Terry Foster)

terry_foster (Terry Foster) — Fri, 17 Jul 2009 23:19:20 +0000

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RT @davefleet In social media, one person does not equal “everyone”: [link to post]

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By: brandmilitia (Justin Foster)

brandmilitia (Justin Foster) — Fri, 17 Jul 2009 22:59:20 +0000

Twitter Comment

So true, yet so hard to remember. RT @davefleet: Remember: In social media, one person does not equal “everyone”: [link to post]

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