Posts by Dave Fleet

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A Closer Look At The New Radian6 Engagement Console Features

Earlier this week I posted a review of some new features Radian6 has incorporated into its online dashboard. Today we’ll...

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Digging-in to the new Radian6 Dashboard Improvements

Last week, Radian6 announced a whole raft of improvements to their platform and to their engagement console. Our team uses...

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Cooks Source: How to Avoid an Unnecessary Crisis

Situation: When food writer Monica Gaudio discovered that Cooks Source magazine had lifted an article she’d written and printed it...

5 Take-Aways on Social Media and Politics

5 Take-Aways on Social Media and Politics

Discussion around my recent post on some alleged unethical social media use during Toronto’s mayoral election got me thinking around...

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Unethical Social Media at its Worst: Rob Ford’s Fake Twitter Account

The Globe and Mail, Maclean’s magazine, CTV, the Torontoist and blogTO all ran stories in the last day, alleging that staff...

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Facebook Strategies: Content Over Creative

Are you focusing your Facebook investment in the right place? The immensely smart Jay Baer directed my attention to research conducted...

Win a Ticket to The Art of Management in Toronto

Win a Ticket to The Art of Management in Toronto

We’re well into the Fall conference season now, and there are some great events coming up in Canada – UnGeeked...

Book Review: Accidental Genius, by Mark Levy

Book Review: Accidental Genius, by Mark Levy

When I first received an email from Beth Harte, asking if I’d be interested in checking out a book on...

Trust (or Lack of it) and One-Way Social Media

Trust (or Lack of it) and One-Way Social Media

Last week I wrote about the biggest challenge digital communicators face. However, it’s far from the only one; in fact...

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Using Social Media to Protect Your Reputation

Reputation management through social media is a hot topic right now. In fact, digital crisis communications was the topic of...