Confidentiality And Agency Life
As you may know, I’ve recently begun a new job at a new agency (Edelman, for the record). In doing...
Are You Creating Social Media Scorched Earth?
“In too many cases, the “best practices” espoused by digital agencies are less about “serving the community” and more about...
Change, Change And More Change
The last few years have been wonderful for me, both personally and professionally. I’ve lived happily with my girlfriend, Caralin,...
Personalities, Policies & Problems: Companies and Employees 2.0
The annual ritual is upon us – the submissions for next year’s South by Southwest (SXSW) are posted and the...
Book Review: Delivering Happiness, by Tony Hsieh
When I think of examples of companies known for successful adoption of social media tools, a few names always come...
Altimeter Report Provides Facebook Page Guidelines, Benchmarks
In the latest of a series of practical and helpful resources for marketers, Altimeter Group has released a free report...
Writing – Critical For Communicators, But It’s Not Everything
Liam Fitzpatrick wrote a controversial post earlier this month, saying that he thought writing skills are over-rated for communicators: “To...
57 Social Media Policy Examples and Resources
Over time I’ve found myself doing more and more foundational work for organizations looking to dip their toes into social...
The Challenge – And Risk – Of Ad Agencies’ Growing Interest In Social Media
Too much has already been written about the recent Old Spice foray into social media. However, one aspect of the...
Social Mediators 9: Using Social Media to Promote Book Publishing
In this week’s episode of Social Mediators, Joe Thornley and I talk with Terry Fallis about how he and his...
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