Posts by Dave Fleet

How Rich Is Your Communication In A Conflict?

How Rich Is Your Communication In A Conflict?

Have you ever thought how the different media you use to communicate can give different results? Do you think about...

13 Ways Social Media Can Improve Your Career

13 Ways Social Media Can Improve Your Career

I write a lot about how social media can help companies to engage better with their customers. Today, though, I’m...

Are You Remembering Your Target Audience?

Are You Remembering Your Target Audience?

When you come up with a communications plan or a cool new initiative, do you think about your target audience or do you focus on the bright shiny ideas?

Quality Matters

Quality Matters

When you finish a piece of work, are you willing to put your reputation on the line for it? I...

A Poorly Thought-Out Sponsorship?

A Poorly Thought-Out Sponsorship?

The Globe and Mail newspaper reports today that at the launch of Waste Reduction Week, hundreds of schoolchildren were given...

The Ethics of Ghost-Writing in Social Media

The Ethics of Ghost-Writing in Social Media

When you're online, I think the expectation is that when you see someone's name on something then it's actually that person. That's the point of "social media," right? It's social. If I'm not building a relationship with the person I think I am, there's something very wrong with that.

Should Principals Really Do Media Clippings?

Should Principals Really Do Media Clippings?

In a recent episode of Inside PR, one of the excellent podcasts I mentioned yesterday, the panel members talked about...

Top 12 Communications, Marketing And Social Media Podcasts

Top 12 Communications, Marketing And Social Media Podcasts

I’m a podcast junkie. I listen to them whenever I’m outside, and I get through a lot. It helps that...

Eight Tips For Difficult Client Conversations

Eight Tips For Difficult Client Conversations

We tell our clients what they need to hear, not what they want to hear. That means sometimes you have to have difficult conversations. So how do you go about making those conversations as conflict-free and effective as possible?

How Often Do You Question Assumptions?

How Often Do You Question Assumptions?

Challenge your assumptions and challenge those of others. Often the assumptions will be right, but it's worth doing it for the times when they aren't.