Practical 101s: Getting Started With Twitter
If you’re into social media, you’ve probably heard of Twitter. Twitter is one of the fastest-growing social media tools around...
Social Media Outreach Won’t Work For Everyone
Here's something to consider: engaging in "the conversation" won't be right for every organization, at least at first. Facebook isn't a panacea for your company. Blogging may not change everyone's perceptions of you. Twitter could be a light-year away from where you are now and, believe it or not, it may not be where you want to go right now.
Branding Won’t Solve All Your Problems
Organizations need to remember that just because they shout something loudly, it doesn't mean it's true.
Twitter As A Business Continuity Tool?
...the Washington State Department of Transportation, alongside using its Twitter account for mundane things like traffic alerts, is using Twitter to ensure continuity of operations in an emergency.
A Quick Public Service Announcement
If you’re reading my site, I expect you already know how to avoid phishing emails. However, just in case you...
Forrester’s New Technographics Data – How Do Canadians Measure Up?
So, how does Canada measure up against other countries in this new data? You may be surprised - this data is pretty controversial.
Integrated Social Media > Stand-Alone Social Media
If anyone who approaches you and offers to implement social media tools in your organization without integrating them with your marketing and corporate communications strategies, chase them away with a pitchfork.
Practical 101s: Social Bookmarking With Delicious
As people move more and more of their lives online, it gets harder and harder to stay organized. Where was...
Capturing Canada’s Social Media Case Studies
Dave Jones, the man behind the PR Works blog, the Shill podcast and (when he remembers) the Inside PR podcast,...
Yammer – Useful To You?
About a month ago I wrote about Yammer, the "Twitter behind the firewall" service that won the top prize at...
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