I’m going to get all Grammar Girl on you here. Bear with me. I’m not a grammar saint, but I’m...
The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.
Four lessons that companies can learn from Twitter's latest customer-service episode
Well done to Orderit.ca. I’m thoroughly impressed. With one piece of proactive customer service they’ve erased any bad feelings I had about my experience and turned me into an ambassador for their company.
Your goal in your evaluation section is to lay out how you will measure your communications success. In a high-profile initiative this may be through the various stages of your announcement; in others, it may have a smaller scope.
According to the World Association of Newspapers, newspaper circulations world-wide rose 2.57% in 2007 and 9.39% over the last five years.
As I've just wished this site a happy first birthday, I've decided to take this opportunity to consider what I can do to improve it.