Posts by Dave Fleet

CNW Group Unveils The CNW Social Media Release

CNW Group Unveils The CNW Social Media Release

CNW Group has made some big strides forward in its online services recently. In its latest move, the company has released a new social media tool, the CNW Social Media Release.

Starbucks: Good Move Or Poor Brand Management?

Starbucks: Good Move Or Poor Brand Management?

Update: Chris Clarke has written a response to this post pointing out that the store is being renovated at the...

The Rise and Fall of Twitter

The Rise and Fall of Twitter

A light-hearted moment amid the seriousness: this video, posted on TechCrunch, is a wonderful parody of Twitter’s reliability problems.

Citizen Journalists Break Toronto Explosion Story

Citizen Journalists Break Toronto Explosion Story

I got home from my run today to see a Twitter message from Jeremiah Owyang about an explosion and subsequent...

10 Easy-To-Avoid Grammar Mistakes

10 Easy-To-Avoid Grammar Mistakes

I’m going to get all Grammar Girl on you here. Bear with me. I’m not a grammar saint, but I’m...

Strategic Communications Planning – A Free eBook

Strategic Communications Planning – A Free eBook

The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.

Valuable PR Advice From Chris Brogan

Valuable PR Advice From Chris Brogan

Chris Brogan has posted some excellent advice for PR pros working in the digital space entitled “What I Want PR...

Four Lessons From Twitter’s Spam/Customer-Busting Episode

Four Lessons From Twitter’s Spam/Customer-Busting Episode

Four lessons that companies can learn from Twitter's latest customer-service episode

Could SEO Devalue News Releases Even More?

Could SEO Devalue News Releases Even More?

Why not just make sure that your release is relevant, well-written and on-topic? A well written release will have plenty of the important words in there as a natural result. With a little extra attention you can optimize your release without compromising its quality.

Orderit.ca Delivers Excellent Proactive Customer Service

Orderit.ca Delivers Excellent Proactive Customer Service

Well done to Orderit.ca. I’m thoroughly impressed. With one piece of proactive customer service they’ve erased any bad feelings I had about my experience and turned me into an ambassador for their company.