WestJet Shows The Value Of Providing Friendly Service
It's always a pleasure to write good things about a company. Today I'm pleased to do this for WestJet.
It's always a pleasure to write good things about a company. Today I'm pleased to do this for WestJet.
Twitter's reliability recently has been... well... awful. During the introductions to the opening day of Toronto's Mesh Conference yesterday, I suddenly thought: "What happens if Twitter goes down (again) today?" On a whim, I decided to give live-blogging tool Cover It Live a try.
Live-blog of day 1 of Toronto's Mesh 2008 conference.
By posting information online, we're making a choice to make it available to other people. We take that for granted. If someone doesn't realize they're making that choice - if they don't realize that's what's happening - is it still right to mine that information in the same way?
As the old saying goes, you need to know where you're going before you can know how to get there. Likewise, before you can plan out your strategy... before you even start to think about your media products or event... you need to nail down your objectives.
I just found this video through Chris Brogan’s site. This is incredible. I don’t know what to call this kind...
If you’re going to encourage your clients to interact with you, for Pete’s sake do it right. I was talking...
Apple has a pretty well-known disdain for social media. Despite being the one company that, more than any other, raised...
This is the fourth in a series of posts exploring how to create a good communications plan. Last time we...
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