Graph showing growth

Presentation: The Power of Loyalty in Social Media

This afternoon I was pleased to have the opportunity to present at Sprinklr‘s Social @ Scale event in Toronto, as part...

Internet Trends for 2014 Report is a must read

Every so often you stumble across a report that contains so much insight that it’s futile to try to digest...

Sort Your Digital Presence Out!

Sort Your Digital Presence Out!

This post stems from a conversation I had with Ed Lee tonight (we agreed). Before anyone gets all upset, I’m...

SearchWiki: Six Implications For Public Relations Professionals

SearchWiki: Six Implications For Public Relations Professionals

Google recently announced SearchWiki, a way for people to customize their search results by promoting, deleting, adding and commenting on search results. I see six implications of this change for digital public relations and marketing professionals if this becomes a popular feature.