Six Lessons From The Ghost Twittering Saga

Six Lessons From The Ghost Twittering Saga

Last week, I wrote a post about an a-list blogger (Guy Kawasaki) who used ghost writers on his Twitter account....

What’s In Your Social Media Toolkit?

What’s In Your Social Media Toolkit?

You can think of social media as a set of tools that organizations can use for a variety of purposes –...

Don’t Like What You See? Fix It

Don’t Like What You See? Fix It

Over the last little while I’ve seen numerous people complaining about how some social media tools are becoming “too mainstream”...

Are Social Media Rules Defined By Transgression?

Are Social Media Rules Defined By Transgression?

It feels like every week we see another company or organization launch itself into social media, only to get beaten...

Q&A With Marcel Lebrun – Part One: Radian6’s New Features

Q&A With Marcel Lebrun – Part One: Radian6’s New Features

Earlier this week I posted an analysis of new features that Radian6, a social media monitoring company, released over the...

Test-Driving The New Radian6 Features

Test-Driving The New Radian6 Features

Radian6 really got its groove on this weekend, with a whole raft of new changes that close the gap with its competition in some areas and set it ahead in others. Here are the major changes from this weekend along with my thoughts on them.

Be Careful What You Put In Writing

Be Careful What You Put In Writing

Ian Capstick wrote yesterday about an online bust-up between National Post technology reporter David George-Cosh and marketing consultant April Dunford...

Sort Your Digital Presence Out!

Sort Your Digital Presence Out!

This post stems from a conversation I had with Ed Lee tonight (we agreed). Before anyone gets all upset, I’m...

What’s Your Focus?

What’s Your Focus?

Something useful to remember: That’s my focus. Every time I write a post I think about which of the segments...

8 Questions to Ask Your "Social Media Expert"

8 Questions to Ask Your "Social Media Expert"

Ike Pigott wrote an excellent post today for Media Bullseye about the pack mentality emerging on Twitter. More specifically, he...

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