Category Archives: best practices

Avoiding The Dark Side Of Social Media

…constructive and valuable conversations persist throughout the Internet using “social” tools. It’s these that offer the potential for businesses. The question for us as marketers and communications professionals is, how do we encourage and foster these discussions while keeping out the trolls?

Government 2.0 Best Practices Wiki

Given my former life in the Ontario government, I was recently thrilled to see a new effort by Mike Kujawski - the Government 2.0 Best Practices Wiki.
As Mike says:
Every workshop or conference I speak at, I am asked the same first question by most public servants: “Who else is doing this in government?”. I want [...]