Category Archives: public relations

Five Free Online Social Media And Public Relations Courses

Education Portal (via Lifehacker) recently featured a list of Universities offering free online university courses.
Digging through the list, there are woefully few courses on PR and social media.
However, I’ve picked out a few specific courses that PR and social media folks may want to check out:
Social Media

New Media Literacies (Massachusetts Institute of Technology) [...]

How Not To Deal With The Media

Newfoundland paper ‘The Telegram‘ recently published an article detailing an email trail between Newfoundland journalist Craig Westcott and Elizabeth Matthews, the Director of Communications for Newfoundland and Labrador Premier Danny Williams.
Check out the article - it makes very interesting reading.
Matthews has blacklisted Westcott for a while due to his criticism of the Premier. The [...]

Canadian ISP Rogers Hijacking Web Pages

Rogers stirred up a storm this week with revelations that it is splicing its content into other companies’ webpages.
All of the reports I’ve seen have referred to this under the banner of "net neutrality."
For those of you that don’t speak geek, here’s the basic gist.
Rogers is, in essence, forcing customers to view content they haven’t [...]

Event Write-Up: Richard Binhammer (RichardatDELL) Speaks At Third Tuesday Toronto

Richard Binhammer, aka RichardatDELL, dropped by Third Tuesday Toronto today for a fantastic presentation about the work Dell is doing in the social media space.
I live-blogged the conversation, along with Connie Crosby (see our feeds here and here).
To illustrate my perspective going in - I was on the receiving end of Dell’s old customer service [...]

Now Is Gone: Your Boss Needs This Book

If you (or your boss) find yourself confused, apprehensive or unsure about delving into the world of new media, then Now Is Gone is for you.
Communications professionals are in the middle of a tumultuous period. The Internet has done more than just change the way people buy goods or play games; it has changed the [...]

Social Media and Crisis Communications: My Talk Is Cheap Presentation

Following-on from my last post, last night I presented a session on the crossover between social media and crisis communications at the Talk Is Cheap unconference.
I spoke in particular about the 2007 California Wildfires and how social media could have been used more effectively (while appropriately) in that situation - in essence a longer, more [...]

Talk Is Cheap - A Stunning Success

Last night I attended the Talk Is Cheap social media unconference hosted by Gary Schlee and his students at Centennial College in Toronto (I presented too, but more on that in a later post).
In my view, the event was a rousing success. Over 200 people registered (about 25% more than the organizers expected) and most [...]

Using Social Media To Create Social Media Training

Communications training courses on traditional strategies and tactics just don’t cut it any more. The ever-increasing rate of change on the Internet, and its emerging impact on media consumption, means organizations need to seriously consider offering social media training to their employees.
This environment, along with a few well-documented faux-pas by PR practitioners, has had me [...]

Talk Is Cheap Unconference - This Thursday

The Talk Is Cheap unconference is less than a week away! Organized by Gary Schlee (who writes the A Class Act blog) and his class from Centennial College,  the event is this Thursday, November 15, in Toronto. It promises to be a great night for PR professionals interested in finding out more about the world [...]

Public Relations Professionals Need To Get The Basics Right

In the wake of the ongoing bad PR pitches storm, I had a *slap forehead* moment this week when I (finally) realized the problem isn’t just about public relations professionals not ‘getting’ blogger relations. It’s not about people upgrading their skills to deal with this new media environment. This is about public relations professionals getting [...]