Clay Shirky On The New Media Environment

Clay Shirky On The New Media Environment

I’m getting a little bit Tumblr-esque here with a short post – I’m going to let the video do the...

Thornley Fallis Seeking A Senior Communications Consultant

Thornley Fallis Seeking A Senior Communications Consultant

I recently posted about several jobs we’re filling at Thornley Fallis Communications and 76design. We’ve filled the account coordinator and...

A Dark Future For Journalism – The Editorial/Ad Wall Is Down

A Dark Future For Journalism – The Editorial/Ad Wall Is Down

Several weeks ago we received a presentation from a major Canadian newspaper publisher entitled “New Approach to Media Relations for PR...

Shift From Self-Driven To Issue-Driven Social Media Listening

Shift From Self-Driven To Issue-Driven Social Media Listening

Are you focusing on the wrong things in your monitoring program? Yesterday, I was impressed to discuss the following assertion...

Cut Companies A Break

Cut Companies A Break

Are you perfect? Most companies aren’t either. They don’t get everything right – in product launches; in marketing; in pricing or...

Join Our Team At Thornley Fallis Communications

Join Our Team At Thornley Fallis Communications

[Update: we’re not just hiring PR folks. We’re hiring designers and developers, too] [Update: The two positions below have now...

Seven Reasons Your Company Needs To Prepare For Crises

Seven Reasons Your Company Needs To Prepare For Crises

Does your company have a communications plan for when it gets hit by a crisis? Chances are, you don’t. Time...

Does Online Customer Service Encourage Dissent?

Does Online Customer Service Encourage Dissent?

One of the highlights of South By Southwest for me so far was the Customer Support in a 140 Character...

Book Review: Switch – How To Change Things When Change Is Hard

Book Review: Switch – How To Change Things When Change Is Hard

Every so often, a book comes along that somehow boils really complex topics down to such a concise form that...

Radian6 Launches Real-Time Monitoring And Engagement Console

Radian6 Launches Real-Time Monitoring And Engagement Console

Radian6 has announced a new tool that has the potential to be a paradigm shift in how companies manage their...