Social Mediators Episode 2: Are You Always One Of Us?

Social Mediators Episode 2: Are You Always One Of Us?

In this week’s episode of Social Mediators, Joe Thornley, Terry Fallis and I discuss work/life boundaries. Specifically, are you always...

Hanging Out With 900 Friends At PodCamp Toronto

Hanging Out With 900 Friends At PodCamp Toronto

This past weekend, roughly 900 people came out to attend PodCamp Toronto 2010. Since joining the organizing team for the...

Four Lessons From PleaseRobMe.com

Four Lessons From PleaseRobMe.com

The social media scene has been buzzing this week with stories about PleaseRobMe.com, a new site which aggregates publicly shared...

Seven Ways To Get The Most Out Of PodCamp Toronto

Seven Ways To Get The Most Out Of PodCamp Toronto

This coming weekend – February 20-21 – social media enthusiasts from coast to coast will descend on Toronto for PodCamp...

How You Can Help A PR Pro Out

How You Can Help A PR Pro Out

A few weeks ago, Arik Hanson and Valerie Simon contacted me and a few other PR bloggers with an idea...

Do The Old Timing Rules Still Apply For Media Relations?

Do The Old Timing Rules Still Apply For Media Relations?

When I first got into media relations, a few pitching best practices were hammered into my head on a regular...

Customer Service In The Age Of Social Media

Customer Service In The Age Of Social Media

Yesterday I spoke with City News‘ Kris Reyes about the challenges businesses face in customer service in the age of social...

Launching The Social Mediators Video Podcast

Launching The Social Mediators Video Podcast

Today we’re launching the Social Mediators video podcast. Each week, Joe Thornley, Terry Fallis and I (three guys who, as...

Use Social Media To Make Them Feel Special

Use Social Media To Make Them Feel Special

80+ tweets, dozens and dozens of Facebook wall posts and numerous private messages. That’s all it took (along with some...

More Journalists Prefer Bulk Email Than Personalized? Huh?

More Journalists Prefer Bulk Email Than Personalized? Huh?

Last week saw the launch of a campaign entitled “An Inconvenient PR Truth,” aimed at trying to weed-out some of...