Choices

Choices and Lessons

Chris Brogan‘s latest weekly newsletter was around the subject of choice. You can read it over on his site, too,...

From One to a Million: Managing Social Media at Scale

From One to a Million: Managing Social Media at Scale

What if you had to re-examine your assumptions around social media? What if, instead of thinking about conversations in ones...

burger-king-hack

Burger King Twitter Hacking: Take A Chill Pill

Burger King’s Twitter account was hacked today, with the hacker turning the company’s Twitter page into an offensive mock-up of...

How do you scale and structure a global social media program?

Social Media at Scale: Organizing Global Social Media Teams

One of the most fundamental questions in running a social media program at scale is, “how do I organize it”?...

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Introducing the Social Media at Scale Series

As social media continues to establish itself as a bona fide communications function and as companies continue to increase the...

Where has Dave been?

Where has Dave been?

Wow, it’s been a long time since I posted here. In fact, I’ve only posted four times in the last...

Credit: Rannie Turnigan

Remembering Michael O’Connor Clarke

Michael O’Connor Clarke passed away this morning, sadly losing his battle with the esophagael cancer that he was diagnosed with...

Edelman Media Cloverleaf

Forrester says social doesn’t drive online sales, and why that’s fine

Research recently released by Forrester entitled “The Purchase Path of Online Buyers in 2012” indicates that email and search dominate...

facepalm

Blogger relations – you’re doing it wrong

I don’t usually write posts outing other PR folks, but a pitch I received this morning from another PR agency...

Worried businessman

Six essential shifts in social media strategy

We’ve reached a critical point in the evolution of social media as a business tool. Gone are the days when...