The Rise and Fall of Twitter

The Rise and Fall of Twitter

A light-hearted moment amid the seriousness: this video, posted on TechCrunch, is a wonderful parody of Twitter’s reliability problems.

Citizen Journalists Break Toronto Explosion Story

Citizen Journalists Break Toronto Explosion Story

I got home from my run today to see a Twitter message from Jeremiah Owyang about an explosion and subsequent...

10 Easy-To-Avoid Grammar Mistakes

10 Easy-To-Avoid Grammar Mistakes

I’m going to get all Grammar Girl on you here. Bear with me. I’m not a grammar saint, but I’m...

Strategic Communications Planning – A Free eBook

Strategic Communications Planning – A Free eBook

The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.

Valuable PR Advice From Chris Brogan

Valuable PR Advice From Chris Brogan

Chris Brogan has posted some excellent advice for PR pros working in the digital space entitled “What I Want PR...

Four Lessons From Twitter’s Spam/Customer-Busting Episode

Four Lessons From Twitter’s Spam/Customer-Busting Episode

Four lessons that companies can learn from Twitter's latest customer-service episode

Could SEO Devalue News Releases Even More?

Could SEO Devalue News Releases Even More?

Why not just make sure that your release is relevant, well-written and on-topic? A well written release will have plenty of the important words in there as a natural result. With a little extra attention you can optimize your release without compromising its quality.

Orderit.ca Delivers Excellent Proactive Customer Service

Orderit.ca Delivers Excellent Proactive Customer Service

Well done to Orderit.ca. I’m thoroughly impressed. With one piece of proactive customer service they’ve erased any bad feelings I had about my experience and turned me into an ambassador for their company.

How To Write A Good Communications Plan – Part 13 – Evaluation

How To Write A Good Communications Plan – Part 13 – Evaluation

Your goal in your evaluation section is to lay out how you will measure your communications success. In a high-profile initiative this may be through the various stages of your announcement; in others, it may have a smaller scope.

Newspapers: A Growth Business?

Newspapers: A Growth Business?

According to the World Association of Newspapers, newspaper circulations world-wide rose 2.57% in 2007 and 9.39% over the last five years.