Posts Tagged ‘location’

Smart Location-Based Marketing By Home Depot

Update: Sigh — turns out Ben was just larking around — my dreams are crushed. Still, even though this was a prank (#DammitLucier!), this is the sort of things that retailers who are starting to play around with location-based loyalty marketing should be considering.

Just saw this photo on my friend Ben Lucier’s Posterous site – hardware retailer Home Depot reserved a parking spot for him at his local store in the “Pro” parking section. Why? Because he was the mayor.

Smart way to reward their most loyal customer (well, the most loyal customer using Foursquare, anyway) with something that has zero cost to Home Depot but a nice benefit for the customer, all the while encouraging other people to compete for that benefit.

FourWhere Mines Foursquare For Venues, Tips

This morning, social media monitoring and analysis provider Sysomos launched a new service, FourWhere, which mashes-up Foursquare and Google Maps to show the places visited by Foursquare users and see the tips that they’ve left.

Frankly, I’m surprised that Foursquare doesn’t already have this feature itself – this would be a nice addition to the mobile app, especially given the potential to combine this mashup with your friends list to show where all your friends are.

Sysomos says it will continue to enhance FourWhere by adding content analytics down the road. It’ll be interesting to see how this works – it might prioritize places by the biggest number of check-ins, for example. This is another great example of the wealth of data that monitoring and analytics companies such as Sysomos, Radian6 and Alterian SM2 possess, and the uses to which this data can be put.

FourWhere is free and open – you don’t need a Foursquare account to use it. Check it out at http://fourwhere.com.

Four Lessons From PleaseRobMe.com

The social media scene has been buzzing this week with stories about PleaseRobMe.com, a new site which aggregates publicly shared posts from shiny new location-based service Foursquare. The aim of the site is to draw attention to the risks posed by posting your current location publicly.

PleaseRobMe.com

While the way the site goes about things is deliberately distasteful (it wouldn’t grab many headlines with “Out And About” as a name, after all), there’s a useful message behind the obnoxiousness. As the site points out, “So here we are; on one end we’re leaving lights on when we’re going on a holiday, and on the other we’re telling everybody on the internet we’re not home.”

After chatting with a journalist today who says she’s been seeing more and more reports of people cancelling their Foursquare accounts as they realize the implications of the service, I reflected that it’s a good time to consider a few privacy basics:

  1. Think it through. Would you share your home address with a stranger on the street? No? Then don’t do it online. Also, if you check into your home address on Foursquare, you need your head examined. As the makers of PleaseRobMe.com said for an interview with WebProNews, “We think it’s important to realize that something you post on Twitter isn’t necessarily private. Everybody is able to read it, unless you protect your messages.”
  2. Choose your friends carefully. More so than on some other sites, “friending” people on location-based services gives them real access to your life. I have a couple of hundred of friend requests on Foursquare which I’ll probably never accept because I don’t know the person requesting the connection. Think before you accept everyone.
  3. Find the right service for you. While Foursquare doesn’t have too many privacy settings (though you can turn off the auto-tweet function), only your friends can see your updates. If that’s not enough for you, other services like BrightKite (as RWW points out) offer more rigorous controls.
  4. Don’t blow it out of proportion. If you go to work every day; the regular, predictable period when you’re out is probably much more of a target for burglars than your pint at the local pub (especially if you aren’t actually attached at the hip to your partner and they don’t automatically follow you everywhere you go).

What do you think? Are these kinds of stories changing your opinion of location-based services or are these concerns overblown?