Posts Tagged ‘miscellaneous’

Adapt Your Social Media Channels To Fit Your Capacity

It’s a common dilemma in social media – so much to create, so little time.

I’ve written before about how compulsive social media can be; how, even when you’re rushed off your feet, it can feel like you should be doing more to feed the beast that is your blog, or Twitter, or Facebook, or whatever other sites you maintain. It can be tempting, at times when you find yourself too busy to write, record or otherwise create content as you usually would, to just phone it in – to post content that’s not up to your usual standard.

Don’t.

As with any form of communications, corporate or otherwise, it’s all about your audience – the recipient of (or participant in) what you’re saying. As you build your audience, you also create expectations. Expectations of frequency, yes, but also expectations around other things, for example:

  • Approach - the way you go about crafting your posts an analyzing your topics
  • Quality - your level of thoughtfulness and attention to detail
  • Theme - your topic scope

While shifting from your publishing schedule can be disruptive, it can be more disruptive to stray from the type of content you publish. If you’re running into this problem, it may be worth assessing your owned content channels to see if you can adapt them to incorporate an approach that better fits your context.

A personal example

In recent months  I’ve been finding it hard to create new content at the same rate I could in the past. I just haven’t been able to find enough hours in the day to craft the kind of thought-out, in-depth posts that I like to write.

So, I’ve shaken things up a little (just a little). This blog and Twitter have been my primary places for creating content for the last few years, and will continue to be. The way I use those places isn’t changing. However, I’m adding a third place to the list (and no, by “third place,” I don’t mean Starbucks):

  1. My blog will continue to be the place I post long-form content focused on the intersection of communications, PR and social media.
  2. Twitter will continue to be the place I have conversations with people in my network, share links and occasionally goof around.
  3. I’m adding a Tumblr blog for the interesting things I find which either don’t warrant an entire post here, or have been well-captured by someone else. It will sit between the blog and Twitter in terms of brevity and subject matter – shorter and more diverse than my blog posts; longer but more focused than Twitter.

Why Tumblr and not just shorter posts here?

  1. Audience: The people who come to this site come for the kind posts I’ve been writing for the last few years. I don’t want to alienate people by mixing the content styles.
  2. Community: There’s a vibrant community of Tumblr users. I haven’t explored it much in the past, and am looking forward to exploring it.
  3. Functionality: Tumblr makes it easy to capture quick thoughts regardless of their medium. Text, photos, video – they all just take a couple of seconds.

For me, this just makes sense. I frequently find myself with 20 tabs open in my browser, full of interesting content that I really should write about, but which I usually end up losing because I don’t find time to do so. Now, rather than losing that opportunity, I’ll throw that content (or links to it) into a Tumblr post. Whether it’s a new tool that’ll make you more productive, a neatpresentation that can get you thinking or an eye-catching ad, it’ll all be there. Sometimes that will evolve into a longer post later. Other times it’ll remain within that site. Either way, it’ll help me to share more content with you.

Make sense?

You can find the new site at tumblr.davefleet.com, or via the “Tumblr” link at the top of this site. Again, my main blog will remain my primary place to post; I’m just layering more content in.

Work/Life Balance… or Blend?

How do you think about your approach to your personal time management?

A couple of years ago I heard something on the Manager Tools podcast that made me sit up and think – that you shouldn’t think about “work/life balance,” but “work/life choice.” Their message was that you have control over how you use your time; that “balance” wasn’t the right end goal, but rather you should choose how you want to prioritize things.

Personally, I’ve chosen to prioritize work for the last few years. Balance went out the window, along with many of my other hobbies. I’ve found that choice hard to live with mentally at times.

However, at PodCamp Toronto this weekend, I encountered another way of thinking about things that really made sense to me. As Rachel Segal tweeted, Leona Hobbs suggested we should be thinking about work/life blending, not balance. While I unfortunately wasn’t in Leona’s presentation, the concept itself spoke to me.

This is so simple, it’s brilliant. Unless, through some extreme effort, you can completely shut-out your personal life from your time at work, the two will overlap. What’s more, the more you are passionate about the work you do, the more that “work” BECOMES “life.”

This fits perfectly for me – I often say that my day doesn’t feel like work, and my activities outside work often closely follow the things I do in the office. So, work and life blend smoothly for me – that’s why I’m happy with the choice I made.

Does this make sense to you? How does this fit with how you see your time?

Use Social Media To Make Them Feel Special

80+ tweets, dozens and dozens of Facebook wall posts and numerous private messages. That’s all it took (along with some kind and hilarious antics from my co-workers) to make me feel truly special on my birthday yesterday.

Are you doing this kind of thing for your customers? Are you taking a few seconds (or minutes) to make them feel special? It really isn’t difficult – it just took a few seconds to post those messages, but the effect was disproportionate to the effort required. If you’re connected to customers in such a way (online or offline) that you know their birthday or any other special occasion, take the time to send them your best wishes. If something bad (or good) happens, send them flowers. Go that extra step.

A little thoughtfulness can do wonders to strengthen your relationship with someone – whether it’s a friend, a customer or a potential future customer.

Lastly, a big “thank you” to everyone who contacted me yesterday – I truly appreciate it.

Win A Ticket To The Art Of Marketing Conference

We’re heading into conference season again soon, with a whole slew of events including Social Media Week (next week), PodCamp Toronto (Feb 20-21), SXSW Interactive (March 12-16) all coming up in the next six weeks or so.

One event that’s caught my attention several times is the upcoming Art of Marketing Conference in Toronto on March 2 at the Metro Toronto Convention Centre. With a great lineup of six bestselling authors, there’s something for anyone working in a communications role at this event:

The good folks at The Art of Productions, who are organizing this event, have offered me the chance to attend this event. What’s more, they’re also giving me one more ticket to offer to a lucky reader of this site.

I’ve seen a few other contests for tickets to this event, so I’ll change the format up a little and give some love to other blogs. For a chance to win the ticket, just leave a comment on this post and include a link to a recent blog post you recommend other people read, and say why you think it’s worth checking out. It doesn’t matter whose site it is; just make it a good one!

I’ll pick a winner on Feb 8, so make sure you enter before then (and make sure you include a real email address when you submit your comment or I won’t be able to contact you!).

Note: This contest is now closed. Congratulations to Tamara Gruber on winning the ticket!

For those who’d rather be sure of getting their ticket, readers of this site can use promo code SK23 to get their ticket at $50 off, for just $349.

In the meantime, check out the video for the event:

Top 10 DaveFleet.com Posts Of 2009

2009 has been quite the year for this site. Traffic rose by more than 140 per cent from 2008, and RSS subscriptions rose by more than 225 per cent. Those stats mean little on their own; however the effect was to enable some fascinating conversations to take place here over the last twelve months.

Here are the top ten posts on this site over the last year, according to PostRank (which generates an “engagement score” by analyzing the type and frequency of audience interaction with your content).

10. Enough with Misusing Social Media ROI, Already

I’m a little tired of abusing the term “ROI” – giving it new meanings just so they can say they’re measuring it. “Return on Interaction”… “Return on Engagement”… enough already.

ROI is a finanical term. It has a set definition, which carries plenty of weight in companies. However, that doesn’t mean you can always relate your programs directly to it.

9. 14 Key Skills & Attributes For New Public Relations Professionals

Public relations has changed significantly over the last few years. Even if you don’t buy into the idea that online communities and relationships are part of the public relations function, it’s hard to deny the rising importance of blogs, the gradual decline of traditional media and the impact that online conversations can have on brands.

If you do believe that public relations should include these new activities, then there’s a whole new board game to be played. This post outlines 14 skills and attributes a new PR professional needs in today’s market.

8. The Bigger Picture On Public Relations

Seth Godin wrote a post in September entitled “The difference between PR and publicity,” saying:

“Publicity is the act of getting ink. Publicity is getting unpaid media to pay attention, write you up, point to you, run a picture, make a commotion. Sometimes publicity is helpful, and good publicity is always good for your ego.

But it’s not PR.”

This encompassed an ongoing theme for me – a broad misunderstanding of what public relations is all about, both by people within and outside the industry.

This post outlines a whole bunch of other aspects to PR beyond publicity, about which most people aren’t aware.

7. 25 Questions To Make Your Social Media Workflow Work For You

So you’ve pulled together a social media team, you’ve set your objectives, you’ve developed an integrated communications strategy that combines online and offline communications, and you’ve won the buy-in you need to start to engage online.

This post outlines 25 questions to help you develop a social media workflow process that works for your organization.

6. 40 PR-Related People To Follow On Twitter (and YOUR 40 Top People To Follow on Twitter)

My suggestions for 40 PR-related people I recommend you engage with on Twitter (interesting discussions guaranteed), followed by the suggestions of readers of this site. Funny how those two lists have merged for me over the last year.

5. When Can We Start To Say “Expert?”

Back in September, I mused publicly about whether the time had come for people to start referring to themselves as “professionals” or “experts” without criticism (seven months had passed since I wrote post #5 above). Ultimately I decided that no, we’re not there yet. Still, plenty of people offered their opinions.

4. Guy Kawasaki Discloses Ghost Writers, Defuses Issue

Ethics in general were a key theme of social media conversations in 2009. When I spotted a post suggesting one of the biggest names in social media has other people write under his name, I paid attention.

I was very impressed that Kawasaki responded to my email to him on the issue, and promptly disclosed the writers in his Twitter bio (that disclosure has since been removed). To me, that defused the issue at the time. Still, it prompted a vibrant and heated discussion.

3. Why Ghost Blogging Is Wrong

The ghost blogging topic rears its head again. In this post I explained why I think ghost blogging is wrong, and offered some alternatives to the practice. I also asked others what they thought. Ultimately, 78 per cent of people said they thought that undisclosed ghost blogging was not acceptable.

2. Five Levels Of Social Media Responses

You’ve leapt onto the social media bandwagon. You’ve dived headfirst into the murky waters of Twitter. You’ve used a few other cliched sayings along the way, too. Suffice it to say, you’re monitoring what people are saying about you and you’re starting to respond to them.

This post outlines five levels of approach to listening and responding to online conversations.

1. 8 Questions to Ask Your “Social Media Expert”

This post was a reaction to the growing problem of self-proclaimed “social media experts.” It gives eight questions which might help to filter the wheat from the chaff.

Amusingly, this post is currently the number one result for “social media expert” on google.ca and the number three result on google.com. Oops… :)

(Image source: Shutterstock)