Reflections on the changing digital agency environment
We live in interesting times in the digital agency world – a time of constant change in our business landscape...
Internet Trends for 2014 Report is a must read
Every so often you stumble across a report that contains so much insight that it’s futile to try to digest...
Three Forces Driving Social Customer Support
We’ve discussed, many times, the importance of the ongoing trend towards the integration of various communications forms in social media...
20 Social Media Trends for Business in 2011
20 Social Media Business Trends in 2011 View more presentations from Dave Fleet. One of the great things about working...
Video: Dave Fleet On Communications Trends And Joining Edelman
Many of you know that about six weeks ago I joined Edelman‘s Digital team. Soon after, I sat down with...
The Huge Potential Of Location-Based Apps
The growth of smart phones – from a consumer perspective, the iPhone in particular but also Blackberries – has really...
Five Communications Implications As Twitter Enters The Trough Of Disillusionment
Earlier this week, Gartner released its latest Hype Cycle report showing the state of various technology trends. Some of the...
Forget The Statusphere. How About The Egosystem?
Forget the "statusphere." We're entering an egosystem where the masses judge value by the size of someone's following and the volume of their voice, not the value of what they say. It's a path back towards the mass media model – the one-way broadcast model that drove people to these new tools in the first place.
New Research Provides A Social Media Reality Check
CNW Group and Leger Marketing today announced the results of new research into social media use in Canada (disclosure: CNW Group...
Blogging vs. Twitter – Commitment and Effort – Another Perspective
I recently received an excellent comment on my recent post Blogging vs. Twitter: A Different Kind of Commitment from Doc Kane (@dockane on...
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