Presentation: The Power of Loyalty in Social Media
This afternoon I was pleased to have the opportunity to present at Sprinklr‘s Social @ Scale event in Toronto, as part...
Internet Trends for 2014 Report is a must read
Every so often you stumble across a report that contains so much insight that it’s futile to try to digest...
Sort Your Digital Presence Out!
This post stems from a conversation I had with Ed Lee tonight (we agreed). Before anyone gets all upset, I’m...
SearchWiki: Six Implications For Public Relations Professionals
Google recently announced SearchWiki, a way for people to customize their search results by promoting, deleting, adding and commenting on search results. I see six implications of this change for digital public relations and marketing professionals if this becomes a popular feature.
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