
Over the last couple of weeks I’ve seen more and more discussion about “auto DMs” on Twitter.
“Auto DMs” are direct (private) messages automatically sent when someone follows an account. Some people have chosen to use these to thank people for following; others have taken it a step further by using auto DMs to encourage others to visit their other web properties.
Today, a client asked me if I could help them set up auto DMs for their their new Twitter followers. I strongly advised them against doing it.
Why?
Automatically-generated direct messages seem to be negatively received pretty much universally.
This isn’t about you, it’s about the people that follow you… and they don’t like it.
Dell’s Richard Binhammer has gone on a public crusade against these messages. Every time he receives one, he publicly “outs” the person sending it.
I agree with the people opposed to these auto-DMs. Here’s why:
- They’re impersonal
- They’re untargeted
- They’re often about promoting the sender, and are simply too much, too soon in the relationship
- They’re the closest thing Twitter has to spam
For a sense of the general sentiment towards auto DMs, check out a quick Google Blog Search on the term.
What do you think? Are people over-reacting? Do you like or hate auto DMs? Do you care?
Related posts:
- My Twitter Auto DM Petition. Sign up!
- Top 10 Things That Will Annoy Your Followers
- How to STOP Those Freakin Auto Dm’s
- Networking with twitter- the good and bad










Twitter Comment
New blog post: No to Auto DMs – [link to post] (via @davefleet)
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Twitter Comment
RT @davefleet: New blog post: No to Auto DMs – [link to post]
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Twitter Comment
No to Auto DMs | davefleet.com: Over the last couple of weeks I’ve seen more and more discussion about .. [link to post]
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Twitter Comment
No to Auto DMs [link to post]
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[...] Robotic autoreplies on Twitter. Really? Did you know that you can send an autoreply to Twitter followers? Well, just because you can doesn’t mean you should. I didn’t know about autoreply direct messages until I followed someone last week and received a generic message of thanks. In my opinion, Twitter is not the place for impersonalized direct messages. I was thrilled to see wide (although not unanimous) agreement. Check out Kristie Wells’ post (which includes a poll) and Dave Fleet’s post. [...]
Twitter Comment
completely agree with this: [link to post]
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[...] If you are getting 20+ new follows a day and you want to thank each one signing up for an auto DM service might be tempting, but be sure to understand the other side of what is a heated discourse about this subject. Many Tweeters have DMs go to their mailboxes as DMs often come from friends and family sharing more personal information. Automated DMs are akin to spam in this instance. Listen long enough and you will hear lots of angry tweets about DMs. Much less blog posts. Just to give you a sample here’s a rant FOR auto-DM’s and one AGAINST auto-DM’s. [...]
[...] direct message when absolutely necessary and do not auto DM for any reason. Nothing will turn new followers off faster than getting an automated response. If [...]
[...] Lacy. He hath started a petition against them. In 2008. (So hath Dave Fleet, circa [...]