McDonalds Content and Social Search

Fast food contentMichael Arrington wrote an interesting post recently about the ongoing evolution in the news business. Referring to “the end of hand crafted content” as he sees it, Arrington speculates that, just as “old media” complained about the emergence of “new media” such as TechCrunch, the “new media” will soon begin complaining about the next generation of media.

The story in brief

In Arrington’s view, this next generation of content producers isn’t an evolution of “news” – it’s a new generation of low-end SEO chasers:

“So what really scares me? It’s the rise of fast food content that will surely, over time, destroy the mom and pop operations that hand craft their content today. It’s the rise of cheap, disposable content on a mass scale, force fed to us by the portals and search engines.”

Referring to it as “a race to the bottom, Arrington refers to the content created by  these producers as “McDonalds content.” As he puts it:

“…get ready for it, because you’ll be reading McDonalds five times a day in the near future. My advice to content creators is more subtle. Figure out an even more disruptive way to win, or die.”

My thoughts

I have two primary thoughts on this…

1. McDonald’s content?

I give Arrington credit for his frank take on this. It was somewhat refreshing to see TechCrunch acknowledging that soon sites like theirs will be the ones complaining about disruption in their industry. It’s also refreshing to see a prediction other than the devolution of news content into the lowest common denominator based on being first to print on a story (which is the direction we’ve seen both old and new media take in recent years).

On the flip side, I’m amused that he doesn’t think TechCrunch is in the “McDonalds” category already. TechCrunch, Engadget and their ilk have made their names by being first to the punch, often at the expense of balance or accuracy, so there’s a certain element of “pot, meet kettle” here.

Of course there are differences, especially with one of the two types of new company in the market – the ones which chase search trends with masses of articles. They’re a different beast, but let’s not kid ourselves that the existing players don’t play that game too. Google “Tiger Woods TechCrunch” for example, and you’ll see what I mean.

2. The case for social search

If existing search engine technologies, and the industry that’s emerged around them, have reached the point where content creators can game the system with sub-par (read: low value) content, then we can really make the case that these existing technologies have reached their limit.

Perhaps the answer lies in the potential for social connections to contextualize and prioritize our search results. Joe Thornley wrote an interesting post the other day suggesting exactly that – that “search continues to be a blunt instrument” and that social search might be a solution to the problem.

It’s not a new concept – Google rolled-out social search in Google Labs a couple of months ago – but, if Arrington’s “McDonalds media” predictions come to pass, I wonder if consumers’ frustrations might lead to enough demand to bump social search up into the mainstream.

What do you think? Is there a real danger for the next generation of news to manifest itself in this way? Is social search a potential solution?

(Image: Shutterstock)

8 comments
Cheryl Andonian aka Momblebee
Cheryl Andonian aka Momblebee

This "McDonalds" issue is larger than just news and content. It is affecting creative work as well. Talented and trained professional freelance writers, graphic designers and web designers are competing against a glut of low end slingers who will give businesses "creative" work for pennies. The problem is that most businesses (especially small ones) don't know the difference between good creative, bad creative, talent, no talent. All they see is price and are creatively illiterate...just can't SEE the difference in the quality of work or understand why that is important. There are real experts competing with self-proclaimed experts.This is a bargain hungry world out there where McDonald's mentality rules. Not sure how to combat that...

Cheryl Andonian aka Momblebee
Cheryl Andonian aka Momblebee

This "McDonalds" issue is larger than just news and content. It is affecting creative work as well. Talented and trained professional freelance writers, graphic designers and web designers are competing against a glut of low end slingers who will give businesses "creative" work for pennies. The problem is that most businesses (especially small ones) don't know the difference between good creative, bad creative, talent, no talent. All they see is price and are creatively illiterate...just can't SEE the difference in the quality of work or understand why that is important. There are real experts competing with self-proclaimed experts.This is a bargain hungry world out there where McDonald's mentality rules. Not sure how to combat that...

Gary Edgar
Gary Edgar

I often wonder if it's a chicken/egg scenario. Do these sites create the content because there's such a huge demand for it, or do people consume the content because there's just so much of it. I hope that there will always be an arena for well thought-out and diligently crafted information, no matter what the source (personal blog or notable news site). Great post.

Gary Edgar
Gary Edgar

I often wonder if it's a chicken/egg scenario. Do these sites create the content because there's such a huge demand for it, or do people consume the content because there's just so much of it.

I hope that there will always be an arena for well thought-out and diligently crafted information, no matter what the source (personal blog or notable news site).

Great post.

Pat Morrell
Pat Morrell

A contrary argument is that content will simply emerge as more streamlined (shorter in length) and perhaps more opinion-driven (op-ed) versus long-winded, heavily-exhausted articles - this is not necessarily a bad thing, and would in fact be consistent with attention-span trends.

Does the age old argument that good content will always, ALWAYS survive no longer apply? Certainly that is a commonly held treatise among those operating in the social media world.

If we are to assume that content is simply doomed, we're caving to a potentially misplaced wolf cry about the devolution of knowledge, art, classics, literature, and human engagement in general. I do not believe the situation is this severe. Adaptation has perennially been the name of the game - today, online, is no exception.

Good content will find a way to stay just that. And besides, people know McDonald's when they eat it - if you don't want the Big Mac, put it down and go find the steak. It's still out there.

Pat Morrell
Pat Morrell

Ironically, I used the word "treatise" to describe a simply (short), universal understanding. "Concept" would have been a far more accurate word. Mea culpa - quick writing is not often the best.

Pat Morrell
Pat Morrell

A contrary argument is that content will simply emerge as more streamlined (shorter in length) and perhaps more opinion-driven (op-ed) versus long-winded, heavily-exhausted articles - this is not necessarily a bad thing, and would in fact be consistent with attention-span trends. Does the age old argument that good content will always, ALWAYS survive no longer apply? Certainly that is a commonly held treatise among those operating in the social media world. If we are to assume that content is simply doomed, we're caving to a potentially misplaced wolf cry about the devolution of knowledge, art, classics, literature, and human engagement in general. I do not believe the situation is this severe. Adaptation has perennially been the name of the game - today, online, is no exception. Good content will find a way to stay just that. And besides, people know McDonald's when they eat it - if you don't want the Big Mac, put it down and go find the steak. It's still out there.

Pat Morrell
Pat Morrell

Ironically, I used the word "treatise" to describe a simply (short), universal understanding. "Concept" would have been a far more accurate word. Mea culpa - quick writing is not often the best.

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  5. [...] Cheryl Andonian (aka Momblebee) suggested in a comment that Michael Arrington’s “McDonalds content” issue I wrote about yesterday goes beyond news and content, and affects marketing as a [...]

  6. [...] Dave Fleet wrote a thought-provoking entry in his blog entitled “McDonalds Content and Social Search.” It was, in part, a response to a post by Michael Arrington about the evolution of news content. The [...]