In recent months we’ve seen several interesting moves within the social media monitoring/social CRM space.
| Company | Acquired by | Date |
| Techrigy | Alterian | July 2009 |
| Filtrbox | Jive Software | January 2010 |
| Buzzgain | Meltwater | February 2010 |
| Biz360 | Attensity | April 2010 |
| DNA13 | CNW Group | April 2010 |
| Scout Labs | Lithium Technologies | May 2010 |
(Note: CNW Group is a 76design client. Thanks to William Johnson for the DNA13 pointer and Steve Dodd for the Buzzgain tip.)
Now we’re seeing another significant player in a similar move, as Toronto-based Sysomos is acquired by news wire service Marketwire.
First reported by the Startup North blog, the news was later confirmed by Sysomos, although their blog comment and tweet have both since been deleted. So, while this is still – for now – a rumour, given that these confirmations were initially posted by the company (I saw the blog comment before its removal), I’m inclined to believe the reports and that a formal announcement is imminent.
Update: Sysomos has confirmed the acquisition. CEO Nick Koudas said in an email to me today:
“We are excited and we are looking forward to continue our innovation and enhance our creative product line.”
Sysomos

Sysomos offers three core services:
- Sysomos MAP – a web-based, enterprise-level social media monitoring tool
- Heartbeat – a web-based social media monitoring and engagement dashboard (see my review of Sysomos MAP and Heartbeat)
- Audience – a sales- and marketing-focused tool to help measure ROI and optimize marketing and community engagement
Sysomos has been noticeable in recent months with a series of smart awareness-driving tactics. In fact, they were featured in the New York Times just a day before this news. They’ve also made some interesting moves towards drawing a line between social media activity and business results with the introduction of their Audience product. It’ll be interesting to see whether/how Marketwire plans to factor this into its product lineup.
Implications
The recent spate of acquisitions isn’t surprising to anyone watching the space. Indeed, analysts like Altimeter’s Jeremiah Owyang have been commenting on the consolidation trend for a while. As Ray Wang suggests, expect to see more of this kind of activity in the coming months with other companies such as Alterian, BuzzGain, Cymfony, Radian6, Viralheat and Visible Technologies .
This particular acquisition is particularly interesting, as the acquisition is by a company on the “traditional media” side of the fence. This should help Marketwire to more effectively compete with wire services such as PR Newswire (in the US) and CNW Group (in Canada), which already feature monitoring solutions:
- Strengthens existing monitoring services
While PR Newswire already offers a social media monitoring service, Marketwire’s monitoring offerings are currently more limited. With social media monitoring being a common “toe in the water” for many companies as they experiment with social media, this service is becoming a must-have for traditional monitoring companies. - Strong analytics
Monitoring solutions by themselves are useful, but the “clippings-style” approach to social media monitoring is really just the beginning. By acquiring a solution that allows users to do a deep dive on online conversations, Marketwire is adding a useful tool to its arsenal, and one that it doesn’t just need to white-label from other providers. - User-friendly interface
Sysomos offers one of the most user-friendly web interfaces of the monitoring providers – a big bonus for less tech-savvy clients.
I’m looking forward to more information on this move soon, and to monitoring further activity in this space over coming months.
In the meantime, what do you think of this move?










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@davefleet ‘s Thoughts on the Sysomos acquisition by Marketwire: [link to post]
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Good synopsis RT @davefleet: Thoughts on the Sysomos acquisition by Marketwire: [link to post]
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RT @davefleet: Thoughts on the Sysomos acquisition by Marketwire: [link to post]
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An interesting move indeed. RT @davefleet: Thoughts on the Sysomos acquisition by Marketwire: [link to post]
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RT @jowyang: RT @davefleet Sysomos Acquired By Marketwire [link to post]
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RT @jowyang RT @davefleet Sysomos Acquired By Marketwire [link to post]
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RT @rwang0: More #SCRM Acquisitions. #Sysomos Acquired By #Marketwire [link to post] prediction: More to come!
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More #SCRM Acquisitions. #Sysomos Acquired By #Marketwire [link to post] prediction: More to come!
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RT @davefleet Sysomos Acquired By Marketwire [link to post]
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Sysomos Acquired By Marketwire [link to post]
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RT @rwang0: More #SCRM Acquisitions. #Sysomos Acquired By #Marketwire [link to post] prediction: More to come! -> yes sir!
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@davefleet ‘s Thoughts on the Sysomos acquisition by Marketwire: [link to post] /via @MikeFraietta
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RT @davefleet Thoughts on the Sysomos acquisition by Marketwire: [link to post] (via @jowyang)
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Many congrats to @sysomos if the stories are true: [link to post]
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@daddymention Good point. “IF” they are true.
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RT @Justin_Dorff: RT @jowyang: RT @davefleet Sysomos Acquired By Marketwire [link to post]
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Sysomos Acquired By Marketwire | davefleet.com [link to post] #scrm
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Sysomos Acquired By Marketwire | davefleet.com [link to post] #scrm: http://bit.ly/bFqW0h
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RT @glfceo-Sysomos Acquired By Marketwire | davefleet.com [link to post] #scrm http://dlvr.it/2Lp4t #OutsideInThink
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RT @_social_club_-Sysomos Acquired By Marketwire | davefleet.com [link to post] #scrm:… http://dlvr.it/2Lp4s #OutsideInThink
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Heard this yesterday… pretty wild!! RT @davefleet: Sysomos acquired By Marketwire – [link to post]
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Consolidation trend continues… RT @davefleet: Sysomos acquired By Marketwire – [link to post]
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RT @arikhanson: Consolidation trend continues… RT @davefleet: Sysomos acquired By Marketwire – [link to post]
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RT @forshannonski: Heard this yesterday… pretty wild!! RT @davefleet: Sysomos acquired By Marketwire – [link to post]
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Marketwire aqcuires Sysomos. [link to post]
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Myriad uses of social media borne out by the variety of acquirers in recent M&A activity. [link to post]
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Commented. @Sysomos Acquired By Marketwire via @davefleet. Very exciting stuff! [link to post]
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RT @davefleet: Sysomos has confirmed their acquisition by Marketwire: [link to post]
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RT @davefleet: @Sysomos has confirmed their acquisition by @Marketwire: [link to post] #hcsm #hcsmeu
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RT @Sprouter: Congrats to @Sysomos & @Koudas! RT @davefleet: Sysomos has confirmed their acquisition by Marketwire: [link to post]
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Sysomos Acquired by MarketWire RT @davefleet: Sysomos has confirmed their acquisition by Marketwire: [link to post] #SCS2118
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Congrats to @Sysomos & @Koudas! RT @davefleet: Sysomos has confirmed their acquisition by Marketwire: [link to post]
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[...] the show’s first topic: Sysomos’ recent acquisition by Marketwire. He mentions a recent post by Dave Fleet about other social media monitoring tool acquisitions over the past [...]
[...] Sysmos Acquired by Marketwire – Now this news was not surprising at all. The email marketing companies started the buying frenzy and other industries have followed suit. These acquisitions are all about making a product offering multi-dimensional. For Marketwire (client of theirs) this gives them analytics that take a deeper dive into social releases and provide a better offering for their client. While I think it’s interesting I wonder how much it will improve the client services and product offering as releases and social media are two different properties all together. [...]
[...] about the show’s first topic: Sysomos’ recent acquisition by Marketwire. He mentions a recent post by Dave Fleet about other social media monitoring tool acquisitions over the past [...]
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RT @rossdawson: 7 significant acquisitions in social media monitoring including most recent Sysomos by Marketwire [link to post]
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RT @rossdawson 7 significant acquisitions in social media monitoring over the last year including Sysomos by Marketwire [link to post]
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7 significant acquisitions in social media monitoring over the last year including most recent Sysomos by Marketwire [link to post]
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RT @gautamghosh: RT @rossdawson: 7 significant acquisitions in social media monitoring over the last year [link to post]
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RT @rossdawson: 7 significant acquisitions in social media monitoring | [link to post]
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A brief overview of the latest shopping spree for Social Media Monitoring tools. Blogpost by @davefleet [link to post]
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Good synopsis RT davefleet: Thoughts on the Sysomos acquisition by Marketwire: [link to post]
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RT davefleet Thoughts on the Sysomos acquisition by Marketwire: [link to post] (via jowyang)
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RT rwang0: More SCRM Acquisitions. Sysomos Acquired By Marketwire [link to post] prediction: More to come! -; yes sir!
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