Several weeks ago we received a presentation from a major Canadian newspaper publisher entitled “New Approach to Media Relations for PR Consultants.” In it, the presenter outlined a new process available for PR folks pitching their clients’ work. While I couldn’t attend at the time, I obtained a copy of the deck and got a thorough debrief from the people who were in the room. I’m glad I did, as what I learned horrified me.
I waited for a while before writing this post, as I let the implications of what I learned sink in and decide if I was over-reacting. I found myself back where I started, though – in a state of something approaching despair about the state of the mainstream media and what it means for public relations as we know it.
The bottom line: the newspaper publisher was directly pitching us the promise of editorial coverage paired with advertising. Quoting their presentation:
“We can help your clients marry their PR message with their Advertising message to strengthen their brand.”
The Old Media Relations Process
As it stands, you can simplify the basic existing process down to three steps once an initiative is underway (yes, this is dramatically over-simplified but it covers the basics):
- Develop a news release or pitch
- Send the release over the wire/pitch it to journalists
- Hope for the best
The Emerging Process
The new approach to media relations, according to the publisher:
- Call your “friendly” contact and tell them about:
- The product
- The key message
- Target audience
- Target markets
- Provide publisher with:
- Editorial themes to complement your key message
- When you want it in market
- Where you want it in market
- “Open the newspaper(s) and view the editorial content inspired by you and your client with their brand ad exclusively displayed on that page.”
Sounds like a PR person’s dream, right? It might be, if it weren’t for six words in that last bullet. Six words which undermine the entire premise of earned media:
“…with their brand ad exclusively displayed…”
That’s right – they’ll even guarantee exclusivity for your brand on a page, as your ads will make up the rest of the page.
What this means
From an agency perspective, the benefits again are clear - they get the one thing they've always lacked with earned media: control. Control over the message, over the content, over the target audience for coverage. What’s more, they get exclusivity on the page – jackpot.
On the flip side, it seems the church and state divide in media – the editorial/advertising divide – has completely crumbled. Buy ads in their papers, and they’ll even consider your target audience when they write what they still insist is “100% editorial.” My ethical alarm bells are sounding loud and clear here.
An end to credibility?
While only a naive person would suggest that the advertising/editorial line was ever completely steadfast, the credibility that came with independent coverage is what lent “earned media” its title and its value – you had to earn your coverage.
While the presenter insisted that this was only the case for certain sections of their publications, and that the front section was separate to this, it’s a very slippery slope when these companies are desperate for revenue.
This also raises the question of influence on other sections of the paper. Will an editor really run a positively-toned, on-message story for an advertiser against an investigative or negatively-toned piece in another section?
All of these questions further undermine the credibility of the publication. With credibility gone, where does this leave traditional earned media?