A Digital Lens on the U.S. Election
One day after the U.S. election and the dissection of the reasons for the outcome is well underway. Richard Edelman,...
5 Take-Aways on Social Media and Politics
Discussion around my recent post on some alleged unethical social media use during Toronto’s mayoral election got me thinking around...
Book Review: Engage!
When I put together my reading list for 2010, I included Putting the Public Back in Public Relations by the...
Mobile Commerce On The Rise… Fast
Electronics marketplace Retrevo this week released a new study suggesting that mobile shoppers have doubled since February. According to the...
Does Online Customer Service Encourage Dissent?
One of the highlights of South By Southwest for me so far was the Customer Support in a 140 Character...
Why Autofollow on Twitter?
Ever wondered why do people use automated services to follow people back on Twitter? I have. I’ve heard lots of...
Q&A With Marcel Lebrun – Part Two: Radian6 And The Marketplace
Yesterday I posted the first half of my Q&A with Marcel Lebrun, CEO of Radian6. Today I’m giving you the...
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