Five ways to improve your social media measurement
We’re past the point where a “get me one of those” approach to the latest social shiny object is a...
We’re past the point where a “get me one of those” approach to the latest social shiny object is a...
Every so often it’s helpful to reflect on why your job matters to you – why you put in all...
The Social Customer is one of the best books I’ve read on practical uses and implementations of social media marketing....
I’m constantly astonished at how many people looking to get into agencies describe themselves as a “strategist” and think that...
I’ll be speaking at BlogWorld LA in a couple of weeks, along with my good friend Jeremy Wright, on the...
The Harvard Business Review recently published a post entitled “Return on Influence, the New ROI“. In it, the author suggested...
I was glancing at my blog traffic stats the other day, and noticed something that made me sit up and...
I don’t think it matters which form of communications you work in; “legal” often seems to be a pain point....
Earlier this week, All Facebook featured a post on a report by DDB and OpinionWay examining the reasons that Facebook users “unlike”...
I’ve worked in communications for a while now, and one thing I’ve noticed — consistently — is that the same...
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