Strategic Communications Planning – A Free eBook
The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.
The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.
Four lessons that companies can learn from Twitter's latest customer-service episode
When someone asks you to help communicate an initiative, what do you do? Do you immediately find yourself coming up with cool ideas about how to gain attention and generate coverage? If you do that, you’re doing your clients a disservice. You’re guilty of failing to plan - of putting tactics before strategy.
A quick update on the Metallica situation - as I wondered in my earlier post about the Metallica/blogger review situation, it looks like this was a giant mis-communication that blew up in the band's face.
Metallica has done it again. Forget going after people pirating their music; this time they've gone after people writing about it... after inviting them to hear it.
The pressure to produce three times as much content as they did twenty years ago means that journalists are heavily reliant on pre-packaged information and have little time to follow-up on it.
If you’re going to encourage your clients to interact with you, for Pete’s sake do it right. I was talking...
Toronto Transit Commission (TTC) workers walked off the job at midnight last night after rejecting a tentative agreement with the...
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