November 28, 2008 – 8:00 am
If you don’t have time to write a blog then don’t. Don’t plagiarize other peoples’ work. WordPressDirect gets a “fail” from me.
November 27, 2008 – 8:00 am
As I wrote back in February, expectation management is important in all areas of your work:
"A failure to match what people expect with what they get can be disastrous for your brand. Don’t make promises that you can’t keep."
That post was focused on managing and meeting customer expectations, but what about clients and colleagues?
I started [...]
November 26, 2008 – 8:00 am
Oxford University recently compiled its list of “top ten irritating phrases,” as reported by The Telegraph (side note: 2703 comments at time of writing!):
At the end of the day
Fairly unique
I personally
At this moment in time
With all due respect
Absolutely
It’s a nightmare
Shouldn’t of
24/7
It’s not rocket science
It’s true - every one of those phrases is over-used and irritating.
I’d [...]
November 25, 2008 – 8:00 am
What’s your response to the people who say, “you’re telling us we should get involved in social media, but what if people say something bad about us?”
November 24, 2008 – 8:00 am
Google recently announced SearchWiki, a way for people to customize their search results by promoting, deleting, adding and commenting on search results. I see six implications of this change for digital public relations and marketing professionals if this becomes a popular feature.
November 22, 2008 – 1:57 pm
A little bit of weekend fun – I spotted this on Shel Holtz’s blog today. Suddenly I feel like I’m in the middle of Minority Report:
Screw Second Life; I want this.
November 20, 2008 – 8:00 am
Have you ever thought how the different media you use to communicate can give different results? Do you think about the tools you use to communicate with people before selecting which one to use?
Conflict isn’t always a bad thing. Constructive conflict leads to better ideas, better teamwork and better productivity all-round. However, conflict can [...]
November 18, 2008 – 8:00 am
When you come up with a communications plan or a cool new initiative, do you think about your target audience or do you focus on the bright shiny ideas?
November 17, 2008 – 8:30 am
When you finish a piece of work, are you willing to put your reputation on the line for it?
I hope so, because that’s what happens.
Every time you finish a piece of work, your reputation is on the line. Hand over exceptional work and your reputation will improve. Hand over sloppy work and it will worsen.
It’s [...]