CNW Group Unveils The CNW Social Media Release
CNW Group has made some big strides forward in its online services recently. In its latest move, the company has released a new social media tool, the CNW Social Media Release.
Starbucks: Good Move Or Poor Brand Management?
Update: Chris Clarke has written a response to this post pointing out that the store is being renovated at the...
The Rise and Fall of Twitter
A light-hearted moment amid the seriousness: this video, posted on TechCrunch, is a wonderful parody of Twitter’s reliability problems.
Citizen Journalists Break Toronto Explosion Story
I got home from my run today to see a Twitter message from Jeremiah Owyang about an explosion and subsequent...
10 Easy-To-Avoid Grammar Mistakes
I’m going to get all Grammar Girl on you here. Bear with me. I’m not a grammar saint, but I’m...
Strategic Communications Planning – A Free eBook
The Strategic Communications Planning eBook is an introduction to effective strategic corporate communications planning.
Valuable PR Advice From Chris Brogan
Chris Brogan has posted some excellent advice for PR pros working in the digital space entitled “What I Want PR...
Four Lessons From Twitter’s Spam/Customer-Busting Episode
Four lessons that companies can learn from Twitter's latest customer-service episode
Could SEO Devalue News Releases Even More?
Why not just make sure that your release is relevant, well-written and on-topic? A well written release will have plenty of the important words in there as a natural result. With a little extra attention you can optimize your release without compromising its quality.
Orderit.ca Delivers Excellent Proactive Customer Service
Well done to Orderit.ca. I’m thoroughly impressed. With one piece of proactive customer service they’ve erased any bad feelings I had about my experience and turned me into an ambassador for their company.
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